Packet Loss Test

How to read the result

• 0% — healthy connection.
• 0.1–1% — acceptable; typical of busy WiFi.
• 1–3% — voice and gaming quality suffers.
• Above 3% — a real fault: cabling, hardware or upstream congestion.

Troubleshooting order

1. Re-test over Ethernet to separate WiFi problems from line problems.
2. Swap the cable and try a different router port.
3. Test at several times of day to detect congestion patterns.
4. Reboot the modem and router, then re-test.
5. Share the results with your ISP if loss persists on a wired connection.